SINDO Ferry Pte Ltd

SINDO Ferry Pte Ltd

Sindo Ferry, formerly known as Penguin Ferry Services, is the largest ferry operator to Batam. It also provides ferry services to Bintan. Part of a regional network of companies with over 20 years of experience in passenger ferry services, Sindo Ferry is committed to deliver the best travel experience for customers.

Schedule
Tanah Merah → Tanjung Pinang
(Singapore Time)
8.40am *10.20am *12.30pm **2.40pm *6.20pm
Departing Tanah Merah Ferry Terminal        
Arriving Tanjung Pinang          
Tanjung Pinang → Tanah Merah
(Bintan Time)
7.00am10.00am *2.00pm **6.00pm ** 
Departing Tanjung Pinang          
Arriving Tanah Merah Ferry Terminal          

* Weekends and Singapore Public Holiday only
** Weekdays only excluding Singapore Public Holiday

Pricing
Return (2-way) to Tanjung Pinang Adult S$ 44 * Child S$ 34 *
Single (1-way) to Tanjung Pinang Adult S$ 22 Child S$ 17
 

* Price excludes Pinang Terminal tax of Rp33,000/-

Unless otherwise stated, the price above excludes:

  • Singapore Passenger Departure Fee of S$6 per person.
  • Pinang Terminal tax of Rp33,000 per person. Applicable to Tanjung Pinang Terminal only.
  • Sindo Ferry reserves the right to change prices and departure times without prior notice.

Terms & Conditions
  • Fares are quoted in Singapore Dollars (S$) and Indonesia Rupiah (Rp)
  • Adult fares are charged to passengers 12 years and older. Child fares will be charged to passengers under 12 years of age (including infants).
  • Passengers are to pay Terminal Fee & Insurance upon departure from Bintan.
  • Passengers are advised to check in and collect boarding passes at Tanah Merah Ferry Terminal at least 1 hour before departure time. Sindo Ferry reserves the right to cancel booking if boarding pass is not collected 45 minutes before departure.
  • For departure from Tanjung Pinang, passengers are required to check-in and collect boarding passes at least 1 hour before departure. Sindo Ferry reserves the right to cancel confirmed bookings if passengers check-in later than 30 minutes from departure.
  • It is the passenger's responsibility to obtain visa and a valid passport of not less than six months from the date of travel.
  • Each passenger is entitled to 1 hand-carry item not exceeding 10 kg, no larger than 70cmX51cmX34cm and 1 sling bag.
  • Each passenger is entitled to a total check-in baggage allowance of 20kg. Baggage exceeding 20kg will be charged in accordance with rates levied by the respective terminals, up to a maximum of 40kg.
  • A cancellation of any booking made less than 72 hours before the scheduled ferry departure is subject to a cancellation charge of 50% of the ticket fare.